Abyss Battery® Warranty Policy

A B Y S S B A T T E R Y ® · M A R I N E L I T H I U M
10-Year Transferable Premium Warranty

Effective August 1, 2026. Applies to purchases made on/after the effective date; prior purchases remain covered under warranty terms in effect at time of purchase.

0 1 —WARRANTY OVERVIEW

Abyss Battery, Inc. (“Abyss”) warrants its marine lithium batteries to be free from defects in materials and workmanship for a period of ten (10) years from the original date of purchase. If an Abyss battery fails due to a defect in materials or workmanship during the warranty period, Abyss will, at its sole discretion, repair the battery or replace it with a new or equivalent current-production model. This warranty is fully transferable to subsequent owners upon registration, subject to the conditions in Section 04.

PRODUCT COVERAGE TERM COVERAGE
* Marine lithium batteries (12V, 24V, 36V, 48V, 72V) - 10 years from original purchase: Repair or replacement for manufacturing defects, at Abyss’s option.

* Reel batteries & chargers 2-year replacement, then 35% off through year 5 for manufacturing defects.

0 2 — WHAT IS COVERED

* Defects in materials or workmanship that occur during normal, intended marine use.
* Repair of the affected battery, or replacement with a new or equivalent current-production model, at Abyss’s sole discretion.
* If the original model has been discontinued, Abyss will replace it with the current equivalent model of comparable voltage, capacity, and specification.
* A repaired or replacement battery assumes the remaining warranty term of the original battery.
* 24/7 priority phone and chat support with Abyss battery experts.

0 3 — ACTIVATION: REGISTRATION

* Registration is required for 10-year coverage. Register within 90 days of purchase at abyssbattery.com or through the Abyss Battery App, with proof of purchase and battery serial number.
* Unregistered batteries with an original purchase receipt remain covered under the standard Abyss 5-Year warranty plan.
* Batteries that are not registered and have no proof of purchase carry no warranty coverage.
* For batteries with connected features, keeping firmware reasonably up to date through the Abyss Battery App is a condition of coverage for firmware-related failures.

0 4 — TRANSFERABILITY

*This warranty transfers to a subsequent owner — including when the battery is sold with a boat — provided that:

          - The transfer is registered online within 30 days of the sale;
          - The new owner provides the battery serial number; and
          - The original proof of purchase (or existing registration) is on file.

* There is no transfer fee. The warranty term is not extended by transfer; the new owner receives the balance of the
original 10-year term.

0 5 — EXCLUSIONS: WHAT IS NOT COVERED

*Damage from abuse, misuse, neglect, collision, fire, or submersion.

* Improper installation, improper charging, or use of charging equipment that does not fall within the specifications of a lithium charge profile or is not equipped with pulse wake up mode.

*Unauthorized modification, disassembly, tampering, or repair by anyone other than Abyss or its authorized service providers.

* Environmental damage, including flooding, extreme heat, freezing, or salt-water intrusion beyond rated protection.
* Normal wear, gradual capacity degradation within published cycle-life specifications, and cosmetic damage that does not affect performance.
* Loose or corroded terminals; jump-starting damage.
* Labor, removal, reinstallation, loss of use, towing, or other incidental costs.
* Batteries used in applications outside their published specifications, including non-marine commercial use.

0 6 — CLAIMS: HOW TO MAKE A CLAIM

* Contact Abyss support (phone, chat, or warranty@abyssbattery.com) with the serial number, proof of purchase or registration, and a description of the issue.
* Abyss will troubleshoot remotely first; many issues are resolved with firmware, charging, or configuration guidance.
* If a return is required, Abyss will issue an RMA with hazmat-compliant shipping instructions. Batteries must ship in original or hazmat-certified packaging via approved carriers.
* If a manufacturing defect is confirmed, Abyss covers return and replacement shipping. If no defect is found, the customer is responsible for shipping.
* Customers may optionally purchase a replacement up front to minimize downtime; a full credit is issued upon defect verification.

0 7 — TERMS & LIMITATIONS
This warranty applies under conditions of normal use. To the maximum extent permitted by law, Abyss disclaims all implied warranties beyond this written limited warranty and is not liable for incidental or consequential damages. Some states do not allow limitations on implied warranties or the exclusion of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary by state.